Privacy Policy

Last updated: 28 August 2026

RAM Creative Company (“RAM,” “we,” “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit ram.sa, contact us or submit information through our website.

1. Who We Are

RAM is a strategic creative agency based in Riyadh, Saudi Arabia.

For questions or requests relating to this Privacy Policy, contact:

RAM Creative Company
Anas bin Malik Road, Al-Yasmeen District
Riyadh 13326, Saudi Arabia
Email: hello@ram.sa
Telephone: +966 59 272 7773

2. Personal Data We Collect

Depending on how you use the website, we may collect:

Your name, email address, telephone number and organization.
Information included in a project inquiry, brief or message.
Project type, objectives, requirements and intended timeline.
Correspondence exchanged with RAM.
Technical information, including IP address, browser, device, operating system and referring page.
Website activity, including pages visited and interactions with the website.
Cookie preferences and analytics information.

Please do not submit confidential, sensitive or unnecessary personal data through the website forms.

3. How We Collect Personal Data

We may collect personal data:

Directly from you when you complete a form, email us or contact the RAM team.
Automatically through cookies, analytics and standard website technologies.
From publicly available professional or business sources where permitted by law.
From authorized representatives or business partners involved in an inquiry.

4. How We Use Personal Data

We may use personal data to:

Respond to questions and project inquiries.
Review briefs and prepare proposals.
Communicate about our services and potential engagements.
Operate, maintain and improve the website.
Understand website performance and visitor behaviour.
Protect the website against misuse, fraud and security threats.
Maintain business and communication records.
Meet legal, regulatory and contractual obligations.
Send relevant updates where you have provided consent.

We process personal data based on your consent, steps taken at your request before entering a contract, contractual necessity, legal obligations or RAM’s legitimate interests where permitted by applicable law.

You may withdraw consent at any time by contacting us. Withdrawal will not affect processing lawfully completed before consent was withdrawn or processing supported by another legal basis.

5. Cookies and Analytics

RAM may use cookies and similar technologies to operate the website, remember preferences, measure performance and understand how visitors use the site.

Cookies may include:

Essential cookies: required for security and core website functionality.
Preference cookies: remember language and website choices.
Analytics cookies: help us understand website traffic and performance.
Marketing cookies: used only where relevant and permitted.

Where required, non-essential cookies will be activated only after you provide consent. You can change your preferences through the cookie settings or your browser. Disabling some cookies may affect website functionality.

6. Sharing Personal Data

RAM does not sell personal data.

We may share limited personal data with:

Website hosting, security and maintenance providers.
Analytics, communications and technology providers.
Professional advisers, including legal and accounting advisers.
Government or regulatory authorities where disclosure is required by law.
Business partners involved in delivering a requested service, where necessary and lawful.

Service providers may process personal data only for agreed purposes and must apply appropriate confidentiality and security measures.

7. International Data Transfers

Some website, cloud, analytics or communication providers may process data outside Saudi Arabia.

Where personal data is transferred outside the Kingdom, RAM will take appropriate measures required by the Saudi Personal Data Protection Law and its implementing regulations, including assessing the transfer and applying contractual or technical safeguards where required.

8. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected or as required by law.

As a general approach:

We may retain project inquiries for up to 24 months after the last communication.
We may retain website analytics for up to 14 months.
We retain marketing preferences until consent is withdrawn.
Contractual, financial and legal records are retained for the applicable statutory period.

When personal data is no longer required, it will be securely deleted, anonymized or destroyed in a way that prevents recovery, subject to legal retention requirements.

9. Data Security

RAM applies reasonable organizational, administrative and technical safeguards designed to protect personal data against unauthorized access, loss, alteration, disclosure or misuse.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to the Saudi Personal Data Protection Law and applicable exceptions, you may have the right to:

Be informed about how we collect and use your personal data.
Access personal data held about you.
Request a clear and readable copy of your personal data.
Correct, complete or update inaccurate information.
Request the destruction of personal data when it is no longer required.
Withdraw consent where consent is the basis for processing.
Submit a complaint regarding the handling of your personal data.

To exercise a right, email hello@ram.sa with the subject line “Privacy Request.” We may request information needed to verify your identity before processing the request.

RAM will normally respond within 30 days. Where permitted by law, this period may be extended, and we will explain the reason for the extension.

11. Third-Party Websites

The RAM website may contain links to third-party websites or platforms. RAM is not responsible for the privacy, security or content practices of those external services. Please review their privacy policies before submitting personal data.

12. Children’s Privacy

The website is intended for professional and business audiences. RAM does not knowingly collect personal data from children through the website.

13. Policy Updates

We may update this Privacy Policy to reflect changes to the website, our services or applicable regulations. We will publish the latest version on this page with an updated effective date.

14. Contact and Complaints

For privacy questions, requests or complaints, contact:

Email: hello@ram.sa
Telephone: +966 59 272 7773
Address: Anas bin Malik Road, Al-Yasmeen District, Riyadh 13326, Saudi Arabia

If you are not satisfied with our response, you may submit a complaint to the Saudi Data & AI Authority through the National Data Governance Platform at dgp.sdaia.gov.sa.

Advertisement and Other Third Parties

Advertising partners and other third parties may use cookies, scripts, and/or web beacons to track visitor activity on this website and display advertisements and other useful information. Third parties do this tracking directly through their servers, and it is subject to their privacy policies. This website has no access to or control over these cookies, scripts, and/or web beacons that third parties may use.

We have included links on this website for your use and reference. We are not responsible for the privacy policies on these websites. Please note that these websites’ privacy policies may differ from ours.

Link to the privacy policy of third-party service providers used by the website